Refining your Interpersonal Skills

The complexities of today’s business environment elevates the importance of communication and relationship management. In the face of economic uncertainty, a surge in the virtual side of business, an increase in intricacy of expectations of stakeholders and competition styles, relationship management has changed greatly from what it used to be a decade ago. Economic, social and political pressures are forcing people and organisations to rework the way relationships are managed.

The programme takes off from the research-supported view that the ability to manage relationships is hinged on a deep understanding and appreciation of self.